When you run a campground or RV park, social media may not be one of your top priorities. You may encounter people every season who
Customer service is vital to the success of your campground. It’s no longer just on the phone or via email, though. Now it is on review sites, social and more.
Every review is a gift. A chance to see what went right during a campers’ stay or went wrong. Instead of not knowing, a review gives you a chance to change.
Do you send surveys to all your guests? You should be. Not only does it show campers that you care, it offers valuable information.
Knowing what people are saying about your campground is half the battle. Find out how to get notifications for new TripAdvisor reviews.
You probably think reviews are something new right? That businesses controlling their marketing is the way it always was. You would be wrong.
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